Autonomous Planning and Reasoning
Agents analyse a problem, breaks it into steps, select the right sequence of actions, and adapt as new information emerges, resolving complex exceptions with analyst-level rigour.
Goal-Driven Behaviour
Rather than responding to isolated prompts, agents work toward a defined outcome and pursuing it across all required systems until completion or governance review is needed.
Multi-Step Workflow
Agents operate across multiple systems in a single orchestrated sequence. It retrieves data, triggers workflows, updates records, sends communications, and closes tasks.
System and Human Interaction
Agents read and write to applications, call APIs, generate messages, and request missing data from counterparties or internal teams. User confirmation is integrated seamlessly.
Continuous Learning
Decision-making improves over time based on past outcomes, user feedback, and historical patterns - progressively boosting automation rates with every cycle.
Native Auditability and Compliance
Every agent action is logged with full explainability, creating a complete and transparent audit trail aligned with regulatory expectations.
Built for exception-heavy operations with workflows that are fully domain-aware. Smart Agents is designed specifically for back-office financial operations, enabling faster decisions, fewer errors, and smarter automation.
Operates natively within Smartstream's ecosystem while also integrating seamlessly with third-party and internal systems via protocols such as MCP.
Coordinated triage, investigation, resolution, alerts, and analytics are managed across a network of specialised agents - like a coordinated workforce capable of managing high-volume, high-complexity workflows simultaneously across asset classes and functions.
Smart Agents preserves institutional knowledge, accelerates onboarding, and continuously boosts automation efficiency as the system learns.
Scales automatically during peak volumes, ensuring resilience during market stress events. Operations leaders no longer face the choice between hiring more staff and accepting operational risk.
Smart Agents is an agentic AI solution purpose-built for financial back-office operations. It autonomously investigates, classifies, and resolves exceptions across reconciliations, cash breaks, trade settlements, and other operational workflows, reducing manual effort, improving accuracy, and delivering full auditability.
Smart Agents is designed for deep, native integration. It connects with Smarstream’s ecosystem, and also integrates seamlessly with third-party and internal client systems via standard protocols including MCP. Deployment uses your existing data flows and system connections as the starting point, minimising setup effort.
Smart Agents is built for rapid onboarding. By leveraging your existing operational environment, including current reconciliations, workflows, and data connections. It can be deployed with minimal configuration and deliver measurable automation benefits from day one. There are no lengthy setup projects or infrastructure overhauls required.
Smart Agents operates with embedded policy-controlled autonomy. Human-in-the-loop controls, maker-checker workflows, and explainable decisioning are built into the platform. Agents request user confirmation at any step where governance or judgment is required, ensuring full organisational control without sacrificing automation efficiency.
Every action taken by Smart Agents is logged with full explainability, creating a complete and transparent audit trail. This traceability is designed to align with regulatory expectations across risk management, compliance reporting, and operational assurance, providing operations, risk, and compliance teams with the evidence they need.
Yes. Smart Agents provides elastic, on-demand scalability, automatically adjusting to peak volumes during market events or reporting periods without requiring additional FTEs or operational overhead. This ensures consistent operational resilience regardless of volume spikes, while maintaining the same level of accuracy and control.
