Thomas Steinborn, CPO, Smartstream
At Sibos 2025, Thomas Steinborn, CPO, Smartstream, outlined why the company’s AI-led reconciliation product, Affinity, is gaining traction. In large financial operations, most items clear through rules and exact matching, but even a small leftover rate creates thousands of records that need human attention.
Steinborn stressed that a data strategy must come before an AI strategy and that Smartstream has invested in ingesting both structured financial data and unstructured sources like PDFs, preparing them so models deliver useful outcomes.
Exceptions still remain, which is where agentic AI comes in. Smartstream is building capabilities to coordinate outreach and investigations, accelerating resolution.
- 00:16 Affinity’s been making waves in reconciliation. What’s the coolest thing you’ve seen it do so far?
- 01:21 What are the standout improvements of the new version of Air?
- 02:17 Agentic AI is the leading buzz word. What are the emerging transformative applications you see?
- 03:14 Where do you see exceptions management making an impact in the payment ecosystem?
- 04:20 What are the key milestones on your roadmap for the next 1-2 years?
